Privacy policy

Lucca Comics & Games srl, which is the Holder of the Processing, provides this information for users who consult and or/interact with this site regarding information on the personal data of identified or unidentified parties, according to article 13 of Legislative Decree N°.196/2003 regarding the protection of personal data, and explains how this site is managed.

WHERE THE DATA ARE PROCESSED

The processing linked to the web services of this site is carried out in the company’s headquarters by the technical staff of the processing office, or alternatively, by technicians in charge of maintenance operations. The processing can also be carried out by other companies which collect data relative to access to and navigation on the site so as to allow the functioning of the series and of the sections which require user identification, and use the information collected for the technical administration of the site and for eventual statistical analyses regarding the use of the site. The personal data provided by the users who request material (brochures, replies to questions, requests for contacts) are used only to carry out the service or performance requested and are shared with third parties only if this is necessary (for example transport companies in the case of material to be dispatche).

THE TYPE OF DATA TREATED

The navigation data, the information systems and the software procedures used for the functioning of this web site acquire, in the course of their normal activity, some personal data the transmission of which is implicit in the use of Internet protocol language. This information is not collected to be associated with identified parties but could, by its very nature, through processing and association with data held by third parties, allow the identification of the users. The data in this category include IP addresses or dominion names of the computers of users who connect to the site, addresses in URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used to make the request to the server, the size of the reply file, the code number indicating the state of the reply given by the server(successful result, error etc) and other parameters relative to the operative system and the user’s data transmission environment. These data are used only to obtain anonymous statistical information regarding the use of the site and to control its correct functioning and are cancelled immediately after processing. The data could be used to ascertain responsibility in the case of hypothetical data transmission offences that damage the site: with the exception of these contingencies data on web contacts are currently held for no longer than seven days. Data provided voluntarily by the user The optional, explicit and voluntary sending of e-mail to the addresses indicated on this site mean that the address of the sender is successively acquired as are eventual other personal data recorded in the e-mail. Specific synthetic information will be progressively carried over or visualised on the pages of the site prepared for particular services and/or processing purposes and, where necessary, requests for consensus are also present.

THE OPTION TO CONFER THE DATA

Apart from what is specified regarding the navigation data, the user is free to provide the personal data submitted in the request forms or which are indicated when making contact with the Office to request material or for other matters. Failure to confer these data can make it impossible to obtain the materials or the information requested. Il loro mancato conferimento può comportare l’impossibilità di ottenere quanto richiesto.

HOW THE DATA IS PROCESSED

The personal data are treated using paper, data transmission and automated means for the time strictly necessary to achieve the goals for which they were gathered. Specific security measures are observed in order to avoid the loss of the data, the illicit or incorrect use of the same, and unauthorized access.

SECURITY MEASURES USED ON THE SITE

Specific security measures have been adopted to manage the site. These are aimed at guaranteeing the user safe access and protecting the information contained in the site from the risk of loss or even accidental destruction. The antivirus software used to manage the site is updated periodically so as to avoid the loss of the data through data transmission viruses. We would like to point out that while guaranteeing the adoption of appropriate antivirus systems, as obliged by law, the user is advised to install a preventive system and scan against viruses on his computer. To access the reserved parts of the site companies are provided, on request, with an identity code and a password; these passwords are generated in such a way that they contain no reference that can be associated with the user, so as to avoid possible misuse. The user should take steps to keep his password secret.

YOUR RIGHTS 

What follows is an extract from article 7 of Legislative Decree N°. 196/2003 to remind you that can exercise the following rights: obtain the confirmation of the existence of your personal data, even if these are still not registered, and the sharing in intelligible form of these same data and their origin, as well as the aims and the methods of the processing and the system used when the data are processed electronically; have the data which does not have to be stored for the reasons for which they were collected and processed, transformed into an anonymous form or blocked; obtain the updating, amendment and integration of your data; oppose, in part or totally, for legitimate reasons, to the processing of your personal data, even if they are still pertinent to the aim for which they were collected. You can contact the Holder of the Processing: Lucca Comics & Games srl, Piazza San Romano - Ex Caserma Lorenzini - 55100 Lucca.

THE HOLDER AND PARTY RESPONSIBLE FOR THE PROCESSING

The list of eventual parties nominated for particular processing can be consulted by sending a request to our offices. The Holder of the Processing is Lucca Comics & Games srl, Piazza San Romano - Ex Caserma Lorenzini - 55100 Lucca.

COOKIES AND OTHER INFORMATION 

Like most Platforms. www.luccacomicsandgames.com addresses and uses cookies and similar technologies that allow us to recognise you and to customise your experience, and provide us with information about the way our Platform visitors access our Platform.  You can find out more about how we use cookies and related technologies below.

WHAT IS A COOKIE?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application and are used to recognise your computer when it returns to a website or mobile application it has visited previously.  Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform. 
We use cookies to enhance the online experience of our visitors (for example, by remembering your language preferences) and to better understand how our Platform is used. Cookies may tell us, for example, whether you have visited our Platform before or whether you are a new visitor.  They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are two broad categories of cookies:

1. First party cookies
   served directly by this site to your computer or mobile device.  They are used only by this web site to recognise your computer or mobile device when it revisits our Platform. 
2. Third party cookies
   which are served by a service provider on our Platform, and can be used by the service provider to recognise your computer or mobile device when it visits other platforms.  Third party cookies are most commonly used for Platform analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by us to recognise your computer or mobile device when you open your browser and browse the Internet again.

WHAT COOKIES DOES OUR WEBSITE USE?

HOW TO MODIFY SETTINGS ON THE COOKIES

Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored. 
Therefore, to remove cookies we encourage you to follow the instructions on the pages of the various browsers:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Internet Explorer: windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
- Safari: support.apple.com/kb/HT1677

WHAT HAPPENSS IF THE COOKIES ARE DISABLED?

Our user have the right to accept or not cookies. Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited. Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org, www.youronlinechoices.eu and cookiepedia.co.uk. 

IP ADDRESSES

We may collect information about your computer or mobile device, including where available your IP address, operating system, log in times and browser type.  We use this information to better understand how visitors use our Platform and for internal reporting purposes.

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